(Also read: Technology at Tornos)
Tornos is coming of age and with it, it has grown immensely, but still lives with child-like enthusiasm that it had 23 years ago in 1994 when it started its journey. We really believe it is ‘Passion’ and only passion that has driven us all through and drives us still. How else would one explain our survival without any tourist traffic in our region and yet continuing the journey happily with gleaming eyes only with pinned hopes at a distant future. Passion has allowed us to achieve success beyond our wildest imagination and Tornos is actually a success story of passion that started 23 years ago.
We at Tornos since the last 23 years spent all our time learning, learning and learning. We learnt to deliver just the best, we learnt to surpass expectations, we learnt that business is all about commitment, we learnt how to inculcate the passion and commitment in our people and suppliers, we learnt that there could not be any highest benchmark in the service delivery, we learnt tourism is all about emotions, we learnt never to say ‘no’, above all we learnt, to keep learning no matter how much we grow.
Today, Tornos itself is a benchmark for many for its flawless services, great quality and highest standards in tourism. Of course it is not an overnight achievement but an undeterred and a committed journey of 23 years. At times we look back to see, what have we left behind in these 23 years ? only to find that we left behind nothing, rather carried along with, us our enthusiasm that we had on the day of our opening, our commitment that we had to excel and make all around us feel proud of us, we carried along our gene of being innovative, our spirit of teamwork, our faith in our clients to whom we owe so much, our humble personality and an attitude of ‘never say die’. While our journey continues with the same baggage, we are more cautious, as all look up to us as an institution, rather than a business house.
Meaning of travel has transformed immensely in all these years. From sightseeing it is now all about sightexperiencing and often experimenting too. We at Tornos realised this quite early and flew with the change from operating just for ‘leisure & pleasure’ to ‘travelling for experience & learning’. We evolved ourselves in the early years of this paradigm shift, to include experiential tours as a major part of our service offering and this is what kept us way above the crowd, providing us an edge over others in the industry. How else would one explain that our Heritage Walk was introduced in 1994, much before anyone could think of walking tours in India or for that matter, our Culinary Walk came in at the beginning of 1999, when hardly could anybody appreciate street-food as a product for foreign tourists in India. Many more products followed and each perfected to the last ‘e’ of ‘finesse’, so much so that most of our products have been recommended by Conde Nast Traveller, Lonely Planet and National Geographic Traveller, while our Heritage and Culinary Walks are rated as India’s No 1 walking tours.
Each year, we at Tornos introduce a minimum of three new well-researched products in diverse areas of interest. Be it history, gastronomy, embroidery or music, we have created some of the best experiences that provide our guests with something more than other travellers on the same trail. Our endeavour has been to provide very exclusive well designed tours, backed by proper research to suit requirements of today’s well informed and knowledgeable traveller.
We at Tornos understand the five elements of nature our own way, and find these so much similar to our own conviction and attitude.
Earth…… Stable. Solid. Permanent. – The birth place of dreams. And the ground on which our feet stand firm, while we rise towards the sky.
Water…… Vast. Deep. Life-giving. – The life force that keeps our planet alive. Which is why our people, with their depth of talent and vast body of relevant experience, help Tornos grow.
Fire…… Warm. Passionate. Furious. – Fire has many forms, many faces. Its flames reflect the passion and zeal we have in everything we do. It is also the test we put our offerings through, before we consider them worthy of you.
Air…… Omnipresent. Formless. Free. – The domain in which our ideas roam free and take flight. Air can be as gentle as a breeze or as gusty as the storm. It’s where our vision for the company was born. And it is the wind beneath our wings, everyday.
Space…… Limitless. Unexplored. Forever. – It is the uncharted canvas that lures us to explore new frontiers. And the infinite, never-ending dimensions, where we can grow in the future. Space, where our actions and our dreams know no bounds ever.
Tornos is deeply proficient as a tour company to deliver unique value to its clients. It embodies collective learning, coordinates diverse skills and integrates multiple technologies to create sustainable competitive advantage for itself. Each tour by Tornos is a unique experience that is a result of concentrated research and meticulous planning. We believe knowledge helps us immensely to differentiate and evolve.
(Also read: Technology at Tornos)