About Us

Redefining Tourism……

(Also read: Technology at Tornos)

Passion is what gives meaning to our lives. It allows us to achieve success beyond our wildest imagination. Tornos is actually a story of passion, sacrifice and commitment that started in 1994 and grew step by step in the last 22 years of its being. We spent all our time learning, learning and learning. We learnt to deliver just the best, we learnt to surpass expectations, we learnt that business is all about passion and commitment, we learnt how to inculcate the same passion and commitment in our people and suppliers, we learnt that there could be no highest benchmark in service delivery, we learnt tourism is all about emotions, we learnt never to say ‘no’ and above all we learnt, to keep learning no matter how much we grow.

Today Tornos is considered to be a benchmark of flawless services, great quality and high standards in tourism. It is not an overnight achievement but an undeterred and a committed journey of 22 years. At times we turn back to see, what have we left behind ? only to find that we left behind nothing, rather carried along with us, our enthusiasm that we had on the day of our opening, our commitment that we had to excel and make all around us feel proud of us, we carried along our gene of being innovative, our spirit of teamwork, our faith in our clients to whom we owe so much, our humble personality and an attitude of ‘never say die’. While our journey continues with the same baggage, we are more cautious, as all look up to us as an institution, rather than a business house.

Travel industry has grown by leaps and bounds, may be not so much in terms of business volumes, but surely by way of its understanding of tourists, understanding tourists’ niche demands and its maturity to offer content in the tours. We at Tornos realised this quite early and flew with the change from, ‘travelling just for leisure & pleasure to travelling for experience & learning’. We evolved ourselves in the early years of this shift, to include experiential tours as a major part of our service offering and this is what kept us way above the crowd, providing us an edge over others in the industry. How else would one explain that our Heritage Walk was introduced in 1994, much before anyone could think of walking tours in India or for that matter, our Culinary Walk was introduced in the beginning of 1999, when hardly could anybody appreciate street-food as a product for foreign tourists in India. Many more products followed and each perfected to the last ‘e’ of ‘finesse’, so much so that most of our products have been recommended by Conde Nast Traveller, Lonely Planet and National Geographic Traveller. While our Heritage and Culinary Walks are rated as India’s Number One walking tours.

Tornos also came up with many curated experiences, which have now become highlights of series movements. These provide, one to one local interaction, in-depth subject knowledge and take guests to unusual sites and uncharted areas, that often are inaccessible to general tourists.

Each year, we at Tornos introduce minimum three new well-researched products in diverse areas of interest. Be it history, gastronomy, embroidery, music, dance or culture, we have created some of the best experiences that provide our guests with something more than other travellers on the same trail. Our endeavour has been to provide unparallel quality services, through some very exclusive tours, backed by proper research and are well designed to suit individual requirements of today’s well informed and knowledgeable traveller.

We at Tornos understand the five elements of nature our own way, and find these so much similar to our own conviction and attitude.

Earth…… Stable. Solid. Permanent. – The birth place of dreams. And the ground on which our feet stand firm, while we rise towards the sky.

Water…… Vast. Deep. Life-giving. – The life force that keeps our planet alive. Which is why our people, with their depth of talent and vast body of relevant experience, help Tornos grow.

Fire…… Warm. Passionate. Furious. – Fire has many forms, many faces. Its flames reflect the passion and zeal we have in everything we do. It is also the test we put our offerings through, before we consider them worthy of you.

Air…… Omnipresent. Formless. Free. – The domain in which our ideas roam free and take flight. Air can be as gentle as a breeze or as gusty as the storm. It’s where our vision for the company was born. And it is the wind beneath our wings, everyday.

Space…… Limitless. Unexplored. Forever. – It is the uncharted canvas that lures us to explore new frontiers. And the infinite, never-ending dimensions, where we can grow in the future. Space, where our actions and our dreams know no bounds ever.

Tornos is deeply proficient as a tour company to deliver, unique value to you as our client and to your customers as our guests. It embodies a collective learning, coordinates diverse skills and integrates multiple technologies to create sustainable competitive advantage for itself. Each tour at Tornos is a different experience than another at Tornos itself, this is a result of so many arrows in our quiver of knowledge that we have acquired over the years of our being since 1994 and yet we long for more. We believe knowledge has helped us differentiate and evolve.

(Also read: Technology at Tornos)

THE TORNOS PLEDGE……

WE PLEDGE TO PROVIDE OUR GUESTS WITH QUALITY SERVICES TO MATCH THE HIGHEST STANDARDS SET BY THE INDUSTRY. INNOVATION WILL BE THE BACKBONE OF ALL OUR SERVICES AND THAT WE WILL GO TO ANY LENGTH TO PROVIDE SATISFACTION. AT TORNOS WE WILL CONSIDER GUEST, A PRIORITY OVER EVERY THING ELSE AND AT NO TIME WE WILL OFFER ANY EXCUSE FOR LAPSE IN SERVICES.

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