Contact Information & Online Help
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Office Address :

T O R N O S
 Tornos House
C-2016, Indira Nagar
Lucknow - 226 016
Uttar Pradesh, INDIA.

During Office Hours :

Telephones & Facsimile - 2346965 , 2349472 , 2342387 , 4009654 (Board)

Important Extensions For Direct Dialing: Tours-1 ; Travel Services-8 ; Vendor Queries-9 ; Fax-24

(Office Hours (IST) : 1000 hrs to 1930 hrs. Sundays Closed)

     

After Office Hours :

You are free to contact the Duty Officer on cellular phone : (0) 9935538105

(Duty Officer should only be contacted for Guest Handling and in case of emergencies)

   

Note - When dialing from abroad prefix : 0091-522 before the number
When dialing from within India prefix : 0522 before the number.  

  

Foreign Facsimile Numbers :

United Kingdom (UK): +44-87-0912-7727
France: +33-8-2642-1271

United States of America (US): +1-814-295-8352

Canada: +1-801-847-6375

(24 hours Fax numbers; Fax us at your nearest country to cut on your costs.)

     

Communication Through E-mails :

Mother Computer : tornos@satyam.net.in

Purpose of the e-mail that you are sending Related E-mail Ids
General E-mail related to any mater info@tornosindia.com
Inquiries related to our services services@tornosindia.com
For service costing and bookings sales@tornosindia.com
Guest complaints and feedbacks feedback@tornosindia.com
Accounts related matters & invoicing accounts@tornosindia.com
Matters related to careers & HR careers@tornosindia.com
For Tornos Foundation foundation@tornosindia.com
For Tourism Training training@tornosindia.com
For Tourism Consultancy ttc@tornosindia.com
Our team members individually <use first name>@tornosindia.com
If you find the above table confusing, just mail us on: info@tornosindia.com and we will make sure it is forwarded to the right person concerned. We value your e-mail no matter what it is, for sure we will reply to it as soon as possible.

    

CLICK HERE TO CHAT WITH US LIVE

(IST: 1000 hrs to 1930 hrs Except Sundays; No download or ID required on this, just click and chat)

  

 

My status

VOICE CHAT - CALL US FREE THROUGH SKYPE; Our Skype ID: tornosindia 

 

VOICE CHAT - CALL US FREE THROUGH YAHOO; Our Yahoo ID: tornoslko

  


Our Communication Policy:

As a policy matter we value all contacts made with us at any point of time. Each correspondence is valuable to us and it is always our priority to reply you on top priority. If you do not hear from us within 12 working hours please repeat your communication and assume that we have not received it or that there is some technical snag in our communication system. At Tornos we use the latest communication tools and understand the need of today’s extremely busy lifestyle. It has been our endeavor to reach out to our clients, associates and vendors within the shortest possible time and making this habit our niche in the industry.

 

At Tornos we each correspondence is of equally priority. We do not priorities inward correspondence and as a result we reply to each one instantly. In case we take some time in giving you the specific reply to your query we let you know that too, this way you are sure that your valuable correspondence has reached us and within what time frame you will hear from us.

 

Should you have any problems in communicating with us or you find that we are not adhering to our Communication Policy please complaint to us on: feedback@tornosindia.com