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Redefining
Tourism......
They
say dreams seldom come true, but then at times they do. When the
dream is backed by conviction, commitment and dedication it is
called 'TORNOS'. Yes ! it was a dream of a few students of Travel
and Tourism way back in 1994, and many in the industry laughed
it off as yet another fly by night dream of over enthusiastic
young boys, who had just rupees three thousand to realize their
dream. these rupees three thousand today have multiplied to a
turnover of ten million, two thousand square feet of office space,
a fleet of thirty two cars, professional staff strength of fifteen
and much more.
The
dream seemed to be a target unachievable, at least when Lucknow
was the ground, the means were extremely limited and time too
short. The boys worked hard, day in and day out, to achieve what
others termed as 'unachievable' and within a very short period
of time the targets were met. Today Tornos stands as an epitome
of success that is the result of hard-work, patience, perseverance
and not to mention your (our client) trust and support. Year 2004
is the tenth year of our successful being and once again we prepare
for the next decade of re-writing yet another success story called
'TORNOS - Second innings'.
TORNOS
today handles more than 45 tour operators and 25 corporate houses.
We have a distinction of having a 100% client retention rate and
85% market share, which in itself is a testimony to our unparalleled
services. We at TORNOS believe in the concepts of: Tourist First,
Relationship Tourism, Team Work and Total Quality Tourism. We
boast of our personal fleet of 32 medium and luxury cars, multi-lingual
guides, computerised working environment - leaving absolutely
no room for any error in pre, static and post handling of tourists.
Today
TORNOS has graduated to being an institution with diverse travel
related interests such as - Tourist Handling, Travel Services,
Destination Promotion, Tourism Training & Education and Tourism
Consultancy. The company is a socially responsible business house
promoting the cause of travel & tourism through tourism research
and travel education among the masses through Tornos Foundation
FOUNDATION - a non-profit social venture of TORNOS.
Rest
assured when you are with TORNOS !!! The very name spells quality
and highest satisfaction levels.
THE
TORNOS PLEDGE......
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WE PLEDGE
TO PROVIDE OUR GUESTS WITH QUALITY SERVICES TO MATCH THE
HIGHEST STANDARDS SET BY THE INDUSTRY. INNOVATION WILL
BE THE BACKBONE OF ALL OUR SERVICES AND THAT WE WILL GO
TO ANY LENGTH TO PROVIDE SATISFACTION. AT TORNOS WE WILL
CONSIDER GUEST A PRIORITY OVER EVERY THING ELSE AND AT
NO TIME OFFER EXCUSES FOR ANY LAPSES IN SERVICES. |

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